Linden Lab tries to fix long-term group chat delays


In Second Life, there has been a problem going back at least 6 months involving group chat delays. Typically this has manifested itself in the form of timeout delays, failure for chat to be registered, massive lag between the time you say something and when it comes through, and chats showing up out of order.Today Phoenix Linden closed one of the main JIRA bugs that people have been posting to about this:

Phoenix Linden – 03/Mar/08 02:28 PM The code now runs in parallel when possible. Large groups (>1000 or so) will still experience delays.

Given how large a problem this, its great to see some action being taken. Its still too early to see if the improvements will visibly be seen by the community. Group chat in Second Life is very important to the social nature of the residents of the virtual world and its frequent… problems… have been loudly and constantly complained about.

I had a short exchange of emails with Robin Harper, Community Development VP, a few months ago where she acknowledged the problem existed and promised it would be put on the radar of the Linden Lab dev team. To her credit, she has been very involved in the larger community’s needs around groups, such as Wagner Au posted on his blog recently.

To: Robin Harper <> Mon, Jan 7, 2008 at 8:31 PM
Hi Robin. I don’t expect a response, but hopefully you at least get a chance to read this.
There are major problems with delays and inability to communicate in groups. Two JIRA bugs that have a combined total of over 100.
This is something every single user of groups experiences everyday. Some days are better than others, but there’s no visible reason why and to my knowledge, no recognition or explanation of the cause from Linden Lab.
Please forward to whoever should see this.
Geuis Dassin

From: Robin Harper <> Mon, Jan 7, 2008 at 8:36 PM
Hi Geuis,
I passed your note on to the development team. I can’t promise any sort of immediate response, but please know that the right person has seen your mail.

So it seems like progress is being made. Phoenix does mention larger groups of over 1000 members will still have problems, but most are rather smaller than this. With that in mind, hopefully we will be seeing a better chat experience in SL. If not, on to JIRA!

Photo credit Codebastard Redgrave, http://www.codebastardredgrave.com